Transportation

Backlog of air passenger complaints tops 57,000, hitting new peak

The backlog of air passenger complaints at Canada’s transport regulator has hit a new high topping 57,000, as dissatisfaction over cancellations and compensation persist three and a half years after the outbreak of the COVID-19 pandemic.

Sep 18, 2023 4:00 PM Read more >

Hullo ferries adds regular sailings, special late-night runs

Sep 18, 2023 9:15 AM Read more >

Electric scooter firm offers discount rides during Canada Line disruption in Richmond

Canada Line service in Richmond is stopping early on weekday nights for the Capstan Station construction

Sep 12, 2023 9:00 PM Read more >

YVR passenger count back to within one per cent of pre-pandemic level

Vancouver Airport Authority expects about 70,989 passengers per day at airport this week

Sep 11, 2023 12:15 PM Read more >

B.C. Ferries' fares uncertain after $500M boost runs out

Province providing money to put a cap on ferry fare increases for four years.

Sep 11, 2023 8:30 AM Read more >

Airline competition ramps up, setting stage for showdown and reducing (some) fares

MONTREAL — Passengers aren’t the only ones feeling cramped these days.

Sep 11, 2023 7:30 AM Read more >

Flair Airlines halts service between Vancouver and Montreal

The airline quietly removed some flights.

Sep 8, 2023 3:00 PM Read more >

YVR collects international customer service award

Vancouver International Airport is one of 12 airports in North America to win the recognition from Airports Council International.

Sep 8, 2023 8:15 AM Read more >

B.C. Ferries changing plans for electric ferries; wants to order four new ones

Original plan was to electrify six existing Island-class ferries

Sep 8, 2023 4:30 AM Read more >

Update: WestJet booking system outage now resolved after causing YVR delays

Watch out for changes to your flights this morning...

Sep 6, 2023 11:29 AM Read more >