The emergency department at UHNBC is unusually busy this week, which has prompted Northern Health to issue a reminder about the proper use of its emergency facilities.
"We've seen a significant increase in patients attending the hospital at UHNBC," Northern Health spokesman Jonathon Dyck said. "But it's important to know that people with urgent healthcare needs are being treated as appropriate."
Dyck said an increased number of people with gastrointestinal illnesses and influenza, as well as people suffering from slips, trips and falls have all contributed to the higher volumes of patients in the emergency room this week. Given how busy the hospital already is, Northern Health said it's important for people to consider their medical needs before deciding to go to the emergency room.
"The emergency department really is meant for people who have sudden or unusual changes to their health - that can include changes to breathing or breathing difficulty, severe bleeding or pain, broken bones, chest pain or eye injures," Dyck said.
For those unsure if they should be going to the ER or somewhere else, Dyck suggested using HealthLink BC's telephone or online services. By calling 8-1-1 or by visiting www.HealthLinkBC.ca, patients can get in contact with a registered nurse, dietitian or pharmacist who can provide advice about their specific condition.
"HealthLink B.C. is great place to go if people are unsure if they should be attending the emergency department or need to go and see their general practitioner, attend a walk-in clinic or whatever level of care they might need," Dyck said.
Those in need of emergency transportation to the hospital should call 9-1-1.
"The hospital is busy and one of the ways to help ensure the patients who need that level of care are getting it is by having the public use the emergency department appropriately," Dyck said.
