Postal problems

I am writing regarding the delivery policy of Canada Post. 

I am 71 years old and I have been self-isolating since Feb 2020. I am a caregiver 24-7 and was unable to take anytime off for respite due to COVID-19. I never received or asked for any discount as a senior from Canada Post for parcel delivery even though they no longer deliver the parcel. 

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In one instance, I even paid the duty online two days before I received the delivery notice. I am fed up with less service for more money and blaming it on COVID-19. Public Health Officer suggests we have no one over for Christmas but Canada Post can expect me to stand in line for 45 minutes to pick up a parcel.

Brenda Mackenzie

Prince George

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