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Queensway resident upset at cable snag

A Queensway resident says logging trucks ruined her daytime TV. Gail Telland said the trucks keep snagging the lines outside her home. In the 51 years she's lived on the street, it's happened "five or six times"; twice in the last few weeks.

A Queensway resident says logging trucks ruined her daytime TV.

Gail Telland said the trucks keep snagging the lines outside her home.

In the 51 years she's lived on the street, it's happened "five or six times"; twice in the last few weeks. A couple of weeks ago, the apparent snag was severe enough to bounce a severed cable off her window, leaving a mark on the glass; on Wednesday, she heard the snap and saw a truck speeding off.

"This truck went zipping by and down came my Shaw cable cords," said Telland. "I heard the noise, there goes a logging truck going down the road and I saw the cable lying on the street.

"When it hit my window ... what if it broke the glass? What if it hit me?"

Telland said she didn't see the firm or firms the trucks belonged to.

According to a source familiar with the Wednesday incident, the problem centred on one of the metal supports that keep the logs in place. When a truck isn't carrying logs and the trailer is stowed, the support is folded and secured with a chain to keep the vehicle under 13-feet tall.

In this case the support may have come loose.

"[It was probably] just a spring-up logging bunk, somebody didn't wrap their chain all the way around it so it was able to bounce free," said the source. "Usually it's somebody got lazy. The guy's secondary tie-down could have come loose anyways. You pull the chain down and wrap it around the bunk, so that way gravity's holding the chain so it can't slide off the hook again.

"Also sometimes the chain is too short, so you can't do that, so a good double bounce on a road, the chain can get some slack in it and comes off the hook. It's spring-loaded so it pops up again."

A media representative from Shaw did not return calls for comment.

Telland said a crew restored her service Wednesday afternoon and raised the cable higher.