FortisBC customers who were forced from their homes by flood or fire will not be charged for energy used while not at home, the company said Thursday.
The 2,623 gas and electric customers who under evacuation order this past summer will be receiving a bill credit that accounts for the energy they were charged while they were evacuated.
"We always look to find ways to support our customers during difficult times," said Dawn Mehrer, vice-president of customer service at FortisBC.
On August 1, FortisBC applied to the British Columbia Utilities Commission for approval to make the move and the BCUC gave the OK on Sept. 14.
