BC Lottery Corporation is closing its prize payout centres temporarily in Kamloops and Vancouver.
The decision was made to protect winners and staff of the locations as recommended by the Provincial Health Office to maintain social distancing during the COVID-19 pandemic.
For those who wish to claim or have tickets that are close to expiry, BCLC has alternative prize claim processes during this temporary closure period.
Prize claim options
Prizes of $1-$200
Ticket holders of lottery prizes between $1- $200 can redeem at a lottery retailer across B.C., excluding casinos, bars and pubs, while they remain closed. Some lottery retailers may have the ability to pay prizes up to $2,000, however most retailers do not keep large sums of cash on hand for security reasons.
For other prizes contact BCLC Customer Support at 1-866-815-0222 for prize claim processing information.
In the short term, players may wish to keep their winning tickets in a safe place.
All tickets are valid for one year after the date of the draw.
The expiry date for Scratch & Win is printed on the back of the ticket.
Players are reminded to sign their tickets for their protection.
BCLC will reopen locations as soon as it is safe to do so.
