Skip to content
Join our Newsletter

Here are the important phone numbers you need to know in B.C.

woman-stressed-phone
Worried woman looking at a phone. (via Getty Images)

According to E-Comm’s 2019 top-10 list of nuisance calls to 9-1-1, there was a litany of bizarre reasons why people called the emergency number. 

And they most certainly were not all emergencies. 

From a small parking spot to a bad haircut to late-night vacuuming, some people called 9-1-1 for the wrong reasons. And while these calls may seem benign, they clog up the vital communication system from dispatching services in emergency situations. 

Of course, there are a number of other reasons why people may call 9-1-1 that do require assistance beyond police, fire or medical emergencies requiring immediate assistance. However, there are a number of other resources available for these situations. 

E-Comm is sharing an infograph with numbers to Healthlink BC, BC Wildfire, 2-1-1, Victim Services, BC Crisis Lines, and Kids Help Phone. 

Call 1-800-SUICIDE (1-800-784-2433) if you are considering suicide or are concerned about someone who may be.

Call 310-6789 (no need to dial area code) for emotional support, information and resources specific to mental health.

Call 1-800-668-6868 for the Kids Help Phone. They offer immediate and caring support, information and, if necessary, referral to a local community or social service agency.

Call 8-1-1, Health Link BC, for confidential health information and advice available 24 hours a day, seven days a week.

For COVID-19 related questions, find up-to-date contact information on the BC Centre for Disease Control website. 

The Alcohol and Drug Information and Referral Service is available to people across BC needing help with any kind of substance abuse issues 24 hours a day.

It provides information and referral to education, prevention and treatment services and regulatory agencies. For the Lower Mainland call 604-660-9382, or toll-free at 1-800-663-1441.

Call Poison Control for the Lower Mainland at 604-682-5050 or toll-free at 1-800-567-8911. 

resourcecs(via Twitter/@EComm911_info)

For natural disasters, roadside events, driver behaviour, visit here.

For police, fire or medical emergencies requiring immediate assistance, you should always call 9-1-1.

- with files from Chris Campbell, Burnaby Now