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Emergency response made a difference |
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Written by -- Sandra Shelke
Prince George
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Wednesday, 21 May 2008 |
Last week I called 911 in the middle of the night because my husband was having a seizure.
Anybody who has had to call 911 for a loved one knows exactly how I felt; you feel helpless. The 911 operator was excellent at calming me down and getting me to do what I needed to do until help could arrive.
When the fireman arrived my husband still was not coming out of the seizure, but they got right to business and left me feeling confident someone was there to help my husband.
The ambulance attendants arrived and came in prepared and ready to deal with my husband. My husband was finally coming out of the seizure. However, he didn’t know what was happening. The ambulance attendants kept him calm and explained what they were doing. In the meantime, one of the attendants was calming me down as I was still very upset. His words assured me everything was going to be OK. My husband was quite responsive when they left and all the while the attendants were very professional and compassionate towards my husband’s health and my state of mind.
Upon our arrival at PGRH the medical staff did what they had to do to assess the situation while being mindful of our state of mind. The doctor explained to us what could have possibly caused this and explained the tests that he was planning to do. We then had to sit and wait, but that is not the fault of the medical staff at PGRH, it is the shorthandedness of diagnostic staff at PGRH that caused us to spend the day at the hospital waiting for three diagnostic procedures.
I know these people who entered our lives at a very stressful time in our lives were just doing their jobs, but I cannot thank them enough for helping us through this situation.
-- Sandra Shelke
Prince George
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Last Updated ( Wednesday, 21 May 2008 )
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