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Written by -- Kevin Smith
Prince George
  
Thursday, 08 May 2008
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A week ago I was in a lineup in one of Prince George's major grocery stores. There was a native male buying some yogurt and mouthwash and the cashier immediately called her supervisor.
When the supervisor arrived she confronted this native male in front of other customers, saying to him I am not going to allow you to purchase that mouthwash. She was very rude to the man. She could have pulled him aside. Instead, she chose to embarrass him in front of everyone. I should say that he did not appear to be drunk, nor did he lash out at the cashier or the supervisor.
This male's appearance would suggest he did not have a lot of money, but looks can be deceiving and we should all know better than to prejudge someone.
I would like to remind everyone including businesses about human rights law.
A person must not, without a bona fide and reasonable justification, deny to a person or class of persons any accommodation, service or facility customarily available to the public, or discriminate against a person or class of persons regarding any accommodation, service or facility customarily available to the public because of the race, colour, ancestry, place of origin, religion, marital status, family status, physical or mental disability, sex or sexual orientation of that person or class of persons.
I will assume that the cashier thought this customer was a bum and was going to drink the mouthwash. However, that's not her call and neither is it the supervisor's call. If he wants to drink it then that's his business. Moreover, he was paying for it and has a right to buy that product just like anyone else.
Ask yourself if you would like other people to control what you buy or how you spend your money.
In my opinion, a decision to deny the sale of a product to a customer should be based solely on the individual's behaviour and not based on what he or she looks like, or what you think they might do with the product.
-- Kevin Smith
Prince George
Comments (5)add
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written by djm , May 09, 2008 (07:32:19 AM)
Maybe this was the 4th time this person was there buying mouthwash that day. But even if it was........

I do not know what the "laws" are for selling items to people, but I do agree with you that it is non of their business what I am going to do with the mouthwash, vanilla or whatever else it is I might be buying.
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written by Buzz , May 09, 2008 (08:10:23 AM)
It is highly likely that there is more to this story than the writer knows about. That's still no excuse for being rude to a customer, but don't be too judgemental without knowing all of the 'behind the scenes' facts.
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written by maverick , May 09, 2008 (02:00:37 PM)
Unbelievable...thats all I have to say.
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Not her call...
written by D.K. Ross , May 09, 2008 (07:57:48 PM)
Although I agree with Buzz, this is still a free country. If the Dude wanted to drink mouthwash (or merely gargle) it is (was) none of our concern. If he had the $ to pay for his purchase, what's the problem??? There are are too many folks trying to to put their own brand of righteousness on too many people lately. Give us a break! For all you know, he had a job interview...
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written by pgboy , May 10, 2008 (07:06:58 AM)
i may be mistaken but i thought that they took the alchohol out of mouthwash instead opting for a non toxic substatute that will in the end make you sick not drunk... for some reason i remember hearing something like that a few years ago...and if that is the case the owner of that particular store can and should be charged by this individual, and if not then still an apology is owed for the discriminate and rude way of handling the situation...heck i have gone to the store to buy just mouthwash when i have forgotten or ran out.
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